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Contact Luna Flooring Customer Service

Luna Flooring Phone Numbers and Emails

Toll-Free Number:

  • (877) 241-5862
Call customer service

Customer Service:

  • (708) 998-4989
    1120 S. Route 59 Suite 108 Naperville, IL 60540
  • (630) 381-7256
    17W702 W 22nd St Oakbrook Terrace, IL 60181
  • (847) 383-0488
    20866 US-12 Kildeer, IL 60047
  • (847) 423-6449
    350 Lake Cook Rd. Deerfield, IL 60015
  • (708) 942-8979
    820 E Golf Rd Schaumburg, IL 60173

Technical Support:

  • (877) 557-0946
    Problems using this site

Luna Flooring Email:

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Luna Flooring Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Luna Flooring is (877) 241-5862. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Luna Flooring mainly because of product/ service, request for information and website/ application.

View full overview ›
PissedConsumer Club

Contact Information

Luna Flooring Website:

Luna Flooring Help Center:

Corporate Office Address:

Luna Flooring
333 Northwest Ave
Northlake, Illinois 60164-1604
United States

Fax:

855-690-3974

Luna Flooring Rating Based on 89 Reviews

Rating details

1.3
more details
Customer service
Price Affordability
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Luna Flooring Customer Service Calls

78 TOTAL
CALLS
04:15 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Luna Flooring?

Product/ Service Question:

  • “Warranty”
  • “Problem with installation”
  • “Steam cleaner quit working”

Request for Information Question:

  • “To confirm my installation”
  • “How can I reset my secure key”
  • “Confirmation of schedule”

Website/ Application Question:

  • “Installation schedule”
  • “To see when the installers are coming”
  • “Alarm wire cut by installers”

Activation/ Cancellation Question:

  • “Cancelling installlstion”
  • “Cancellation”
  • “Floor appt cancel”

Payments and Charges Question:

  • “Dispute”
  • “Copy of invoice”
  • “Pay bill”

Staff Question:

  • “Problem with service and carpet”
  • “For services”
  • “Problem with service”

Refund Question:

  • “Refund”

Other Question:

  • “Flooring”
  • “Bolling”
  • “Yest”

About

Summary

Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.

Luna Flooring reviews and complaints

Luna Flooring is ranked 44 out of 436 in Flooring and Tiling category

Area Served

USA

Payment Methods

VISADiscover

Compare Luna Flooring Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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