Contact Luna Flooring Customer Service
Luna Flooring Phone Numbers and Emails
Toll-Free Number:
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1 (877) 241-5862
Customer Service:
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1 (708) 998-49891120 S. Route 59 Suite 108 Naperville, IL 60540
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1 (630) 381-725617W702 W 22nd St Oakbrook Terrace, IL 60181
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1 (847) 383-048820866 US-12 Kildeer, IL 60047
Luna Flooring Email:
Luna Flooring Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 86% phone, 14% email |
| Most Popular Luna Flooring Phone Number | 1 (877) 241-5862 |
| Most Popular Luna Flooring Email Address | comments@luna.com |
| Average Calls duration | 1 minute |
| Common Reasons for Contact | Product/ service, request for information and website/ application |
| Issue Resolution Rate | Low (33% reported full resolution) |
Contact Information
Luna Flooring Website:
Luna Flooring Help Center:
Corporate Office Address:
Fax:
Summary of Luna Flooring Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Luna Flooring?
Product/ Service Question:
- “Warranty”
- “Problem with installation”
- “Steam cleaner quit working”
Request for Information Question:
- “To confirm my installation”
- “How can I reset my secure key”
- “Confirmation of schedule”
Website/ Application Question:
- “Installation schedule”
- “To see when the installers are coming”
- “Alarm wire cut by installers”
Activation/ Cancellation Question:
- “Cancelling installlstion”
- “Cancellation”
- “Floor appt cancel”
Payments and Charges Question:
- “Dispute”
- “Copy of invoice”
- “Pay bill”
Staff Question:
- “Problem with service and carpet”
- “For services”
- “Problem with service”
Refund Question:
- “Refund”
Other Question:
- “Flooring”
- “Bolling”
- “Yest”
About
Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.
Luna Flooring is ranked 44 out of 440 in Flooring and Tiling category
USA
Compare Luna Flooring Customer Service To
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