Contact Information

Luna Flooring Phone Numbers

Toll-Free Number:

  • (877) 241-5862

Customer Service:

  • (877) 241-5862

Locations:

  • (708) 998-4989 1120 S. Route 59 Suite 108 Naperville, IL 60540
  • (630) 381-7256 17W702 W 22nd St Oakbrook Terrace, IL 60181
  • (847) 383-0488 20866 US-12 Kildeer, IL 60047
  • (847) 423-6449 350 Lake Cook Rd. Deerfield, IL 60015
  • (708) 942-8979 820 E Golf Rd Schaumburg, IL 60173
  • (773) 202-5862
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Luna Flooring Chat:

Luna Flooring Email:

Corporate Office Address:

Luna Flooring
333 Northwest Ave
Northlake, Illinois 60164-1604
United States

Fax:

855-690-3974

Help in Social Networks:

Summary of Luna Flooring Customer Service Calls

29 TOTAL
CALLS
62% SUCCESSFUL
CONNECTIONS
04:38 AVG CALL
DURATION
57% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Luna Flooring to Ask about:

Staff Question:

  • “Problem with service”

Product/ Service Question:

  • “Unhappy with quality of product” , Review # 1526230

Request for Information Question:

  • “Inquiry”

Activation/ Cancellation Question:

  • “Floor appt cancel”

Other Question:

  • “Carpet”
  • “Repair”
  • “Problem with installation”

Luna Flooring Rating Stats

1.5 out of 5 stars
based on 153 reviews
See all 335 reviews

Rating trend

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Top Luna Flooring Services

Carpet Installation, Installation, Customer Care

Top Luna Flooring Products

Carpet, Hardwood Flooring

Luna Flooring Pros and Cons

Pros: Pricing, Installers worked hard, Speed, Salesman was very friendly, Next day installation

Cons: Customer service, Given the run around, Delivery and customer service responsiveness, Salesman, No response

Summary

Luna Flooring is a large retailer of carpets, hardwood and laminate. It was started by Salamon DeZara in 1958. It is a family-run company headquartered in Chicago, Illinois. Luna Flooring specializes in carpet, hardwood and laminate sale, delivery and installation. Now it is represented on flooring markets of Baltimore, Boston, Milwaukee and Washington D.C. The company offers financing promotion options and accepts payments by installments. Different flooring samples with home furnishings and lighting are available to consumers before making an order. The company offers low price guarantee and lifetime installation warranty to all customers.

Luna Flooring reviews and complaints

Luna Flooring is ranked 31 out of 276 in Flooring and Tiling category

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Luna Flooring Stats

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Number of Calls

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