I have tried more than a half a dozen times to contact Luna. All I keep getting is someone promising to call back.
Talked to Lexi and Yvette. They say my complaint is not covered but it's clearly a defective tile. Do not ever use this company. I have yet to hear from the big mouth that I talked to a couple days ago that can't seem to find my phone number.
They do not stand behind they're work. Worst company EVER!
Product or Service Mentioned: Luna Flooring Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.