I my $200 deposit because the slime ball salesperson they sent to my home lied to me telling me he was a manager and giving me a "special" price that was ONLY AVAILABLE THAT DAY. Special enough that I called the next day to cancel, because I had a very bad gut feeling about the company, that they dropped the price immediately $900. I agreed to this price and kept my original installation date but still had a bad feeling.
I had a few questions previous to the installation date but the person that emailed me telling me they were my contact person was on vacation (convenient)the next day when I emailed with a question and no one would call me back.
A female called my house at 6:43 AM the scheduled day of my installation, woke me up, scared me to death thinking something had happened to someone in my family; I told them to saw off. Who does business this way?
ALWAYS GO WITH YOUR GUT FEELING- DO NOT DO BUSINESS WITH THIS COMPANY!!!
I will NEVER use this company again and I hope this helps save someone else the headache and hassle of dealing with this slimy company full of liars and incompetent people.
Product or Service Mentioned: Luna Flooring Installation.