Installers finished the carpet incorrectly at the closet doors. I cannot get them back to correct it.
The service department makes appointments than cancel them. Then shows up to an empty house at a different time than given. This company should be put out of business. They have to offer a lifetime warranty because it takes a lifetime to get them to correct their incompetence.
Corporate office is no help. Salesmen no help. Pay with a credit card so you can cancel the charges. You will need that security with this company.
BEWARE BEWARE OF LUNA! BEWARE BEWARE BEWARE OF LUNA!