Financing the carpet was a joke, I ended up finding my own financing after dealing with them for 3 weeks. After this whole mess, I'm told the carpet color we chose is unavailable.
So in order to get carpeting put on my floors I had to switch colors. Don't even get me started about my hardwood stairs! I still have a part of my floor that is the subfloor. They were unwilling to work out a fair deal.
One department never seemed to know what the other was doing.
The whole experience was miserable. I will continue spreading my unhappy views for as long as I can!