Chicago, Illinois
Not resolved
1 comment

I made an online appointment with Luna for today, 2/17/16. The appt was for between 1 and 3:30.

I received a call yesterday to confirm the appt. It is now 5:54 and they have not called or shown up!

I wont be calling again. Tbis is very poor customer service.

Reason of review: Poor customer service.

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HI Debbi, we never want our customers to be disappointed in our service, and we regret that you were inconvenienced by the missed appointment. We understand that we've spoken to you about your experience, and please don't hesitate to contact us again if you would like to discuss this further.

Thank you. Luna Customer Support

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