Charlestown, Massachusetts
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

Waited last Saturday for sales rep no showed no one called.

Same thing today. So aggravated.

Product or Service Mentioned: Luna Flooring Carpet Installation.

Reason of review: Poor customer service.

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Cmonroe
#1131367

We know that your time is valuable, and we regret that you were inconvenienced by the missed sales appointments. We understand your frustration, and we would like to follow up with you and help make things right.

Unfortunately, we cannot locate your account with the information posted here. Please send your contact info to care@luna.com so that we can reach out to you.

Thank you. Luna Customer Support

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