Mountain View, California
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1.8
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Customer service
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1 comment

install 3 rooms of carpet the gentleman that sold me the carpet said it was a high traffic area carpet and very expensive and it looks like it's 100 years old I've had to shampoo three times and Luna said they're not going to honor the warranty because I didn't take care of it proper my name is Edwards finley I live at 1 browning lane stop

Product or Service Mentioned: Luna Flooring Carpet Installation.

Reason of review: Bad quality.

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Cmonroe
#1101639

Thank you for bringing your concerns to our attention. We regret that your product has not been meeting your expectations, and we can assure you that we take your concerns seriously.

We understand that we've been in contact with you about this matter, and we will be following up with you again to discuss the situation.

Thank you,

Luna Customer Support

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