Norridge, Illinois
Not resolved
1 comment

Had an appointment for a carpet job

That appointment was confirmed a day before they never showed up I gave them a call after waiting for them they said they said they are therwayNever came waited another minuteandgag

Product or Service Mentioned: Luna Flooring Carpet Installation.

Reason of review: Poor customer service.

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Cmonroe
#1118370

We regret that your installation was not completed as scheduled, as we never want our customers to be inconvenienced. We would like to know more about what happened and help make things right for you, but we cannot locate your account with the information posted here.

Please send your contact information to care@luna.com so that we can follow up with you.

Thank you. Luna Customer Support

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