Woodbridge, Virginia
1.0
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1 comment

Luna carpet. The biggest liars out there.

Tell you one thing and install another. Even there installers say there carpet and flooring are junk. Tried to get them to help no luck. Just the run around.

And there you will lovebuour floors and if you don't we will make it right. But wait there is more. You have to pay for the labor and for any change in carpet. Oh and my son sliced his foot open on there so called plush carpet.

Its supposed to be plush.Well if thats so you can paint me purple.

You should not feel tac strips through the carpet.

Product or Service Mentioned: Luna Flooring Carpet Installation.

Reason of review: Bad quality.

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Cmonroe
#1038040

Thank you for bringing your concerns to our attention. We regret that the product has not been meeting your expectations, and we would like to discuss the situation with you in more detail and help make things right.

Unfortunately, we cannot locate your account with the information posted here.

Please send your contact information to care@luna.com so that we can follow up with you.

Thank you,

Luna Customer Support

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