Homewood, Illinois
1 comment

Refused to use glue strips

Would not touch it do too tile that had strips already installers from the time they got here only looked for a way not to do it said they get paid by the job and did I want to pay them by the hour because it would take to long to be carefull not to rip up the strips so they called there boss and gave her *** and she passed on to me what a lazy crew and bad Alaround deal

Product or Service Mentioned: Luna Flooring Carpet.

Reason of review: Poor customer service.

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Cmonroe
#1008683

Thank you for bringing your experience to our attention. We regret that your installation was not completed as scheduled, and we will be contacting you shortly to discuss the situation in more detail and work towards a resolution.

You can also reach us at care@luna.com.

Thank you. Luna Customer Support

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