I had Tony come and sell me hardwood floors that had 7 layers of a protective covering that would prevent my dogs from scratching the floors. Within 24 hours my $4500 floors has scratches.
I called luna a dozen times and never spoke to a manager. Needless to say my new floors are totally trashed!!!! So much for 7 layers of a protective coating.
I would have been happy with carpet, but when the salesmen is a lying jackoff who is trying to make a buck and hardwood is more money than carpet...why would he care if my floors scratch!!! I teach yoga and told all my students, plus all my friends and neighbors not to use luna
Reason of review: Damaged or defective.