Rock Hall, Maryland
Not resolved
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
2 comments

Paid cash for whole house to receive new flooring....day scheduled for installation they cancelled at last minute and said they would be back 2 days later...worked for 4 hours and left to return 2 days later and never showed up..when floor done the house only had molding in half the house..some edges crooked

Product or Service Mentioned: Luna Flooring Installation.

Reason of review: Bad quality.

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DEBEYE
#1113532

You're lucky they returned at all. My friend told me they are terrible and don't complete their work.

Cmonroe
#1104441

We've read your review, and we regret the issues that occurred during your installation. We would like to know more about the situation and ensure that any unresolved issues get addressed, but we are not able to locate your account with the information posted here.

Please send your contact information to care@luna.com so that we can follow up with you.

Thank you. Luna Customer Support

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