Manufacturer: Luna Flooring Category: Installation Clear all filters (3 of 3 reviews match)
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I thought luna to be a very established company who did work in one day proved wrong; They are the greatest liars.I chose them to do my living room ang stairs'I signed the contract on8/22/16-lamination for living room and hardwood on stairs.I regret my decision...
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Cmonroe
Cmonroe

Dear Damayanti, We are disappointed to hear that your experience has not been a positive one. We assure you that your concerns are important to us, and we will be in contact w...

Product
Luna Flooring Laminate Installation
#919569
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We had a signed contract with Luna Flooring to install the lamination florring in living room and hardwood florring on stairs. Since last days they have used our house as wherehouse leaving the material at our home. They send the unprofessional people for the work...
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Anonymous
Anonymous

Desai family, it’s disappointing to hear about the issues you had with having your installation completed. We know your time is valuable and would like to make this right. We’...

Product
Luna Flooring Laminate Installation
#911204
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So what did you do?I'm in the same position, and am at the end of my rope! I am on my 4th go-round where they come out and fix the floor, only for it to last 8-10 months and buckle again IN THE SAME PLACE. Think they should perhaps fix it ANOTHER WAY??? I spend hours...
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Anonymous
Anonymous

Call customer service and they will connect you to corporate! I to my surprise said the supervisor will honor the price! I will believe it when I see it! If so I will be one h...

Anonymous
Luna Customer Care

Dear Customer, We are disappointed to hear about your dissatisfaction with Luna. We would like to learn more, but unfortunately we are unable to verify your Luna customer info...

2.7
Product
Luna Flooring Laminate Installation
I liked
  • Installers worked hard
  • Installers were very nice
  • Installers were cleaned up behind themselves
I didn't like
  • That my floor buckles every 8 months
  • Will not refund my initial money
  • Constantly hung up on at customer service
#872274
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