Eldersburg, Maryland
1 comment

A very rude and unprofessional salesman came to our house for a free estimate. Extremely pushy, then when we kindly asked if we could think about the price and call him back, and asked if he had a card....he got mad and then rudely declined.

He stormed out and even stepped on our outside pathway light! He didn't even look back to apologize. All because he didn't make his "sale".

No respect for the customer whatsoever. Very disappointed.

Reason of review: Poor customer service.

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Thank you for bringing your experience to our attention. This is not the level of service that we expect for our customers, and we would like to know more about what happened so that we can help make things right for you.

Unfortunately, we are unable to locate your account with the information posted here. Please email your contact information to care@luna.com, and we will follow up with you as soon as possible.

Thank you. Luna Customer Support

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