Bolingbrook, Illinois
Not resolved
1 comment

Luna In home consultation was a joke. I'm livid because I just found out now through Luna that what's offered during in home are not the same nor affiliated with the showroom offerings.

I dont get this at all nor is this stated anywhere on their website. Then the website shows how you get to choose from over 100 products through in home, but all we were shown were one sample of a cherry type laminate. This gave me the impression that this was all that was available through Luna. So as a results I felt that Luna was not upfront from the beginning and clear as to what options are available through in home vs.

showroom which would have helped me make a better informed decision during that time. As a result, I felt this was a wasted $2,300 that I'll never get back.

Thanks Luna for your disservice! Do the right thing and listen to your customer.

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