Worst carpet and customer service!
I had carpet in my bedroom for years that I decided to pull up for a color change, and called luna b/c they were cheap and easy and would come to the house. I had the carpet (with the 10 year warrantee!!) for 4 months when it started unravelling and getting grey with dirt despite being frequently vacuumed.
I jumped through Luna's multiple red tape hoops only to be told that there was nothing they could do for me. The staff is rude and unhelpful. And now I have 6 month old carpet that I have to replace at my own cost.
THE WORST EVER! BUYERS BEWARE!!