I had 3 calls prior to my carpet install. The day of install they told me it would be 1PM to 6PM wait for our installer.
At 5:30 I had to call them to find out where my installer was. I was told 3 more hours on the job before mine. They said he would be there the next day. I had already burned a day and lost pay.
Customer service said they wouldn't pay for lost pay and i had to reschedule. Great service. Stay away if you want a company that will do what they promise. Now I have to burn 2 vacation days to get carpet.
I wish that I didn't pay for it already. I would go get it somewhere else
Monetary Loss: $500.