Had an appt with Luna. Wanted Laminate flooring.
Rep came out....refused to even discuss laminate--no samples. Only would discuss carpet. Gave us an estimate and then refused to allow us to get other estimates for the job. Became rude, telling us that we either signed his contract on the spot or "I am not coming back.' Asked him to email us the estimate and he responded "we don't do business that way!" Just got an estimatefrom another company for the job --in laminate for half the price that Luna wanted for carpet.
Plus this company was super nice, emailed us the estimate and ENCOURAGED us to seek other estimates and check out his company on Angie's list etc. Would NEVER use Luna!!!
Reason of review: Poor customer service.