Chicago Ridge, Illinois
1 comment

I had carpet installed by luna. They have been out 4 or 5 times to repair unraveling carpet.

Finally they have a "more experienced" repair guy come. He said the first installers did it wrong and he would have to come back and fix it. After over a minth Luna called to schedule the 6th appt. He never showed the first time and the second time he came in and fixed what was supposedly the issue and left all the garbage in the middle of my kitchen floor.

All the scrap metal...padding...nails...wood.

I am pissed about this! Never again with luna!!!

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Cmonroe
#840470

Thank you for bringing your concerns to our attention. It’s disappointing that you have been experiencing issues with your product, and we would like to know more about the situation.

Please email your contact information to care@luna.com, and we will reach out to you as soon as possible.

Thank you,

Luna Customer Support

You May Also Like