Luna Flooring - They lie and say they will replace carpet but only after you agree in pay another $900.
Don't order carpet from LUNA. The sales man came to our home and told us that the carpet we want will cost us $8000 after 4 hrs in my home and us telling him we can afford it. He came down to $3800.
We were worn out by then and didn't have much time to pick a carpet. The carpet was installed and I started crying. It looked cheap and was not of good quality. I called Luna to tell them my awful experience. They told me I could get it replaced for the cost of labor $575. Today I picked a new carpet that hopefully wont mate down in 30 days.
I spoke to Art in customer service. Now it is going to cost us over $ 800 to get the new carpet installed. Luna will get you new carpet but trust me your paying over and beyond what you need to for carpet. I pray you don't go through what we have. We have many more floors that need to be replaced we plan on making a better choice. I am glad I'm a hairdresser I can get the word out quickly regarding LUNA'S LIES.