Luna installed laminate flooring in our house about 2 years ago. There are gaping holes between the walls and parts of the floors.
Also, the boards all creak and move around due to improper installation. How do I know this? The crew who LUNA sent out told me!!! Here's the kicker....Luna will not cover the material or labor warranty because they say Shaw no longer makes that type of flooring.
What is that garbage? What does that fact have to do with the fact it was not installed appropriately? Been waiting 3 weeks now to hear an anwers back from them. Something tells me they won't call back.
Oh well, time to start posting pictures and telling my story to every internet site, social network, etc...
that I can find. DO NOT EVER USE LUNA they are the WORST post sale company in the world!
Product or Service Mentioned: Luna Flooring Installation.
Monetary Loss: $3000.