Crown Point, Indiana
1 comment

They said the first day the installer got into a accident and the second day the salesman's didn't measure right. But come to Find out he gave me a cheaper carpet after I told him I didn't want that and lied to me.

I found that out when they were trying to install it. I asked to talk to a manager 5 times and could never talk to one. There were suppose to call me 2 different times back and never did.

I order from them before and didn't have a problem this time it was just lies and problems still don't have my carpet. I can't get anyone to give me a straight answer.

Monetary Loss: $1200.

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Thank you for making us aware of your concerns. It is disappointing to learn of the confusion with your order, and we would like to learn more about the situation.

Unfortunately, there is not enough information here to locate your account.

Please email your contact information to, and we will reach out to you to ensure that everything gets completed to your satisfaction.

Thank you,

Luna Customer Support

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